Effective Date: 25th February 2026
1. Introduction
Eco Batteries Ltd (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our customers, distributors, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable laws of Bangladesh.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full name
- Email address
- Phone number
- Company name
- Address
- Payment-related details (for approved transactions)
B. Business Information
- Distributor or dealer registration details
- Order history
- Warranty claims information
C. Technical Information
- IP address
- Browser type
- Device information
- Website usage data (via cookies)
3. How We Use Your Information
Eco Batteries Ltd may use your information to:
- Process orders and manage deliveries
- Provide warranty and after-sales support
- Respond to inquiries and customer service requests
- Improve website performance and user experience
- Send product updates, promotional materials, or company news (if consent provided)
- Maintain internal records and comply with legal requirements
We do not sell or rent personal information to third parties.
4. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve browsing experience
- Analyze website traffic
- Enhance performance
Users may disable cookies through browser settings; however, some website features may not function properly.
5. Data Sharing & Disclosure
We may share information only when necessary:
- With authorized logistics partners for delivery purposes
- With payment processing institutions
- When required by law or court order in Bangladesh
- To protect the rights, safety, or property of Eco Batteries Ltd
All third parties are required to maintain confidentiality.
6. Data Security
Eco Batteries Ltd implements reasonable security measures to protect personal information against:
- Unauthorized access
- Data misuse
- Loss or destruction
- Unauthorized disclosure
However, no online transmission can be guaranteed 100% secure.
7. Data Retention
We retain personal and business information only as long as necessary for:
- Order processing
- Warranty management
- Legal compliance
- Business operations
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of personal data (subject to legal obligations)
- Withdraw marketing communication consent
Requests can be made via email at info@ecobatteriesltd.com.
9. Third-Party Links
Our website may contain links to third-party websites. Eco Batteries Ltd is not responsible for the privacy practices or content of external sites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
11. Changes to This Policy
Eco Batteries Ltd reserves the right to update this Privacy Policy at any time. Updates will be posted on the official website with a revised effective date.
12. Contact Us
Eco Batteries Ltd
Email: info@ecobatteriesltd.com
Factory: Mawna, Sreepur, Gazipur, Bangladesh